Legal
Privacy Policy
How GuideSpace collects, uses, and protects your information—written in plain language, without the legalese where we can help it.
GuideSpace LLC (“GuideSpace,” “we,” or “us”) provides online, psychoeducational anger-management courses. We take your privacy seriously—especially because the people who use GuideSpace are often referred by a court, school, employer, or family member. This policy explains what we collect and the choices you have.
01
Who we are
GuideSpace is operated by GuideSpace LLC, a service of Denver Therapy Online, with its lead clinician licensed in Colorado and South Carolina. You can reach us any time at clientcare@guidespace.ai or 720-880-9043.
02
Information we collect
We only collect what we need to enroll you, run your course, and issue a valid certificate:
- Account & enrollment details—your name, email, phone, and (where required) date of birth.
- Referral information—the case, order, or reference number and who referred you, if a court, agency, school, or employer is involved.
- Course activity—lessons viewed, time logged, quiz and exam results, and completion status.
- Payment information—processed by our payment provider; we never see or store your full card number.
- Technical data—basic device and browser information collected automatically to keep the site working and secure.
03
How we use your information
We use your information to:
- Create your account and deliver the course you enrolled in.
- Track progress and issue a verifiable certificate of completion.
- Confirm completion to a referring court, agency, school, or employer when you have authorized us to do so or it is required by the referral.
- Respond to your questions and provide client support.
- Process payments and keep required business records.
We do not sell your personal information, and we do not use your course activity to advertise to you.
04
How we share information
We share information only in these limited cases:
- With your referring party—completion status and certificate details, where authorized or required by your referral.
- With service providers—trusted vendors who host the platform, process payments, or send email on our behalf, under confidentiality obligations.
- For legal reasons—when required by law, court order, or to protect the safety of a person.
06
Data security
Your data is encrypted in transit, access is limited to staff who need it, and payments are handled by PCI-compliant processors. No system is perfectly secure, but we work to protect your information and to notify you promptly if a breach ever affects you.
07
How long we keep data
We keep course and certificate records for as long as needed to verify completion to courts and agencies—often several years—and to meet our legal and tax obligations. When data is no longer needed, we delete or anonymize it.
08
Your choices & rights
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate.
- Request deletion, subject to records we must legally retain.
- Opt out of non-essential email at any time.
To make a request, email clientcare@guidespace.ai—we’ll respond, usually within 30 days.
09
Children & teens
Our teen track is built for ages 12–17 and is enrolled by a parent, guardian, school, or court. We collect only what is needed to deliver the course and we do not knowingly collect information from children under 12. A parent or guardian may contact us to review or delete a minor’s information.
10
Changes to this policy
We may update this policy from time to time. When we do, we’ll revise the “last updated” date above, and for significant changes we’ll let enrolled clients know by email.
11
Contact us
Questions, requests, or concerns about your privacy are always welcome.